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主頁 Main > 購前須知 Read Before You Buy
購前須知 Read Before You Buy
訂購
Placing an order
會員需自行於網路上完成購物程序,客服人員無法代為訂購,亦不能以電話、電郵或傳真等其他方式落單。
Members are required to complete the online step-by-step procedures by themselves. Our customer service representatives are not authorized to place any orders for our eShop members via any other means including telephone, email nor facsimile.
配送
Shipment
i ) 如訂單配送時,貨品因無人收件或地址有誤而退回,貴客需承擔有關的額外費用。
ii ) 如貴客未能於付款後30天內領取貨品,訂單將被取消。有關款項亦不會退回。
i ) In case of return of goods upon delivery owing to the absence of recipients or wrong address input, any extra costs are to be borne by the customer.
ii ) Any purchases that are not collected 30 days after payment will be discarded and no refund will be issued.
供貨
Availability
本網站列出存貨量,只供參考。供貨情況以「訂單確認」電郵為準。
All stock numbers at this site are for reference only. The availability of our products is to be confirmed through our “order confirmation email”.
預訂
Pre-order
預訂之貨品的配送限期為付款後3個月。 如有關貨品未能於限期前配送,顧客可於限期後辦理換貨或退款。
If a pre-ordered item cannot be shipped within 3 months after the payment is made, the customer may apply for a refund or exchange after this due period.
退貨
Return
本店寄出貨品時,必會確保貨品的原包裝完整,並會加上保護包裝才寄出。 如收貨時發現貨品包裝有損,請貴客跟送貨員當面拆貨檢查。如需即時退回,請拍照留證。本網店恕不接受收貨後退貨。棋具如有缺漏,請直接聯絡出版商。
When we send out your order, we will make sure every item is well wrapped in its original condition and packed with additional protection for the delivery. In case of any damage upon delivery, you are advised to check the contents inside. If it is unacceptable and has to be returned, keeping pictures of the items for record purpose is recommended. We do not accept returns after the receipt of the order is confirmed. As for any missing components, you are advised to contact the publishers directly for replacement.
配件缺漏
Missing Parts
有關遊戲配件的缺漏問題,請直接聯絡發行商。
In case of any missing components, please contact the publisher concerned.
個人資料
Personal data
本網站收集的個人資料,只供內部處理訂單使用,並不會轉移至第三者。
The personal data collected by this website is only for the processing of customers’ orders and will not be transferred to any third parties.
 
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